Wednesday, June 8, 2011

A bumpy ride: Pre-Orders delayed

Unfortunately, our contract caster is having some problems delivering the pre-orders on time. They had some scheduling issues and material issues that set all their clients orders out from promised delivery dates. We have nailed down the caster to production dates, with assurances that the QC will not suffer.

¼ of the pre-orders will ship within the window given at the time of the pre-orders.
¼ will be shipped 10 days late.

¼ will be shipped 20 days late.
¼ will be shipped 30 days late.

All customers have been contacted and offered a refund if they so choose.

We apologies for the delay and any inconvenience this may cause.
You may contact me with the email address on this blog, or come and join us on the forums to discuss any questions or concerns.

All the best,

1 comment:

  1. I stay to my Order and 100% on your Side.

    Thank you for your efforts and your great work.